Welcome to Peace of Mind Home Helpers

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Peace of Mind Home Helpers is a non-medical home support service designed to help seniors, postpartum families, and anyone needing extra assistance at home. We provide practical, hands-on support to make daily life easier and more enjoyable. Our services include:

• Companionship and social support – spending quality time with clients, engaging in conversation, reading, playing games, or just being present.
• Light housekeeping and organization – tidying up, laundry, dishwashing, decluttering, and rearranging furniture as needed.
• Meal preparation and grocery assistance – planning, prepping, and cooking meals, as well as running errands or providing transportation for shopping trips.
• Pet care – feeding, walking, and caring for household pets.
• Peace of mind check-ins – brief visits to ensure everything is running smoothly, the home is safe, and our clients are comfortable.

What we do NOT provide:

• We do not provide any medical care or services, including medication administration, injections, wound care, or health monitoring.
• We do not replace licensed medical professionals, nurses, or therapists.
• We do not offer emergency response services.

We primarily assist seniors, postpartum families, people recovering from surgery, or anyone needing extra help around the home.

Absolutely! We can feed, walk, and care for your pets during our visits.

No, we are a non-medical home support service. We do not administer medications, provide nursing care, or perform any medical procedures. We focus on companionship, home support, and daily life assistance.

Currently, we serve Orlando and the immediate surrounding area. If unsure of your area please send us a message to confirm the location.

Yes, we require a deposit at the time of booking to secure your appointment. The deposit is applied toward your total service fee. This helps us reserve our time and ensure we can provide the attention and care you deserve. If appointment is not canceled or rebooked within 48hrs deposit will be forfeited. If we don’t have access into home at time of appointment deposit will also be forfeited. If for any reason we have to cancel deposit will be refunded or put towards rebooking.

Full payment is due upon arrival of service unless other arrangements are made in advance (such as buying the service as a gift). We accept cash, card, Zelle, cashapp, Venmo, or online payment.

We ask for at least 48 hours’ notice for cancellations or rescheduling. Cancellations made within less than 24 hours may forfeit the deposit. This allows us to manage our schedule fairly for all clients.

We currently serve Orlando and the immediate surrounding area. If your location is outside this radius, we may need to adjust pricing to cover travel or may be unable to provide service, depending on the distance.

Extremely rare.  If unforeseen circumstances make the location too far to safely or efficiently reach, we will contact you immediately to reschedule or adjust the plan. Your deposit can be applied to the new appointment.

For basic services, we ask that clients provide their preferred cleaning supplies. This ensures we are using products you trust and keeps your home consistent with your preferences. For extended or specialized services, we can bring certain cleaning supplies if needed—just let us know in advance.

Yes, we use the ingredients you have to prep meals, snacks, or simple meal plans. We always handle food safely and follow proper hygiene practices.

Absolutely. For longer visits or meal prep services, we can shop for groceries or pick up specific ingredients. We can coordinate a list with you and transport items safely back to your home.

Yes, we use the dishes, utensils, and cookware in your home for meal prep and cooking. We always clean up after ourselves, leaving everything neat and organized. You can choose the add on option if you’d like us to provide plastic meal prep containers and foil pans.

We take allergies, dietary restrictions, and preferences very seriously. Please let us know in advance about any allergies or food restrictions, and we will follow your instructions exactly.

Yes, for home organization services, we can move light furniture, reorganize spaces, and help declutter. We always handle your items carefully and with respect.

Yes, any time beyond the originally scheduled appointment is billed at our standard hourly rate ($75 hr). This ensures fair compensation for extended support while still maintaining high-quality service.

If we need extra time beyond the scheduled visit, we can usually stay longer if time allows and we don’t have another appointment afterward. We will always confirm with you first before extending the visit.

We do our best to accommodate additional tasks requested during a visit. If the new tasks would take us over the scheduled time, we’ll let you know in advance about any additional charges.

If we have another appointment scheduled immediately after, we may need to wrap up the current visit at the originally planned time. We can always schedule a follow-up visit to finish remaining tasks.

Yes! To be clear, we do NOT provide any of the following services:

• Medical care of any kind (medications, injections, wound care, monitoring)
• Emergency or on-call services
• Biohazard or hazardous material cleanup (blood, bodily fluids, chemical spills, mold)
• Post-construction or major renovation cleaning
• Carpet shampooing, floor refinishing, or professional restoration
• Moving heavy furniture or appliances
• Professional pet medical care or grooming
• Any task requiring specialized licenses, certifications, or professional equipment

We focus solely on non-medical home support, companionship, light cleaning, meal prep, errands, organization, and pet care within our capabilities.

No, we are not a full catering company. We focus on meal prep, cooking, and light event support, but we do not provide large-scale catering, servers, or banquet services.

Yes! We can help arrange tables, chairs, and light decor for events within your home.

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